At ClickNCollect, we are deeply committed to safeguarding your privacy and ensuring that your personal data is handled with the utmost care and respect. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, products, and services.
We collect personal and non-personal information in various ways to improve your experience and fulfill our services. Here’s what we gather:
Personal Information: When you make a purchase, subscribe to our newsletter, or engage with our customer service, we may collect your name, email address, shipping and billing addresses, phone number, payment details, and any other information you provide to us.
Non-Personal Information: We may automatically collect certain information about your usage of our website, such as your IP address, browser type, device type, and browsing patterns. This helps us enhance the performance and functionality of our website.
The information we collect is used for several purposes, including but not limited to:
We are committed to ensuring the security of your personal information. To prevent unauthorized access, disclosure, or misuse, we implement a variety of physical, electronic, and managerial safeguards. Sensitive data, such as payment information, is encrypted using secure socket layer (SSL) technology and processed through secure payment gateways.
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in running our business, such as:
Payment processors
Shipping and fulfillment partners
Website hosting and maintenance services
Marketing and analytics partners
These third-party providers are contractually obligated to maintain the confidentiality of your information and are only authorized to use it to perform the services we have contracted them for.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze site traffic, remember your preferences, and improve our services. You can control the use of cookies through your browser settings; however, disabling cookies may affect certain functionalities on our website.
As a user, you have certain rights regarding your personal data, including:
Access: You may request access to the personal information we hold about you.
Correction: You have the right to request corrections to any inaccurate or incomplete data we hold.
Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.
To exercise any of these rights, or if you have any concerns regarding how your data is used, please contact us.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we take reasonable steps to securely delete or anonymize it.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please do not hesitate to contact us.
By accessing and using our website, you acknowledge and consent to the practices outlined in this Privacy Policy.
